PMP考试大纲?PMP考什么?

Task 1 Manage conflict 

任务1:管理冲突

l  Interpret the source and stage of the conflict  

解释冲突的来源和阶段

l  Analyze the context for the conflict  

分析冲突的背景

l  Evaluate/recommend/reconcile the appropriate conflict resolution solution 

评估/建议/协调适当的冲突解决方案 

 

Task 2 Lead a team

任务2:领导团队

l  Set a clear vision and mission 

树立清晰的愿景和使命

l  Support diversity and inclusion (e.g., behavior types, thought process) 

支持多样性和包容性(例如,行为类型、思维过程)

l  Value servant leadership (e.g., relate the tenets of servant leadership to the team)

重视员工领导(例如,将员工领导的原则与团队联系起来)

l  Determine an appropriate leadership style (e.g., directive, collaborative) 

确定适当的领导风格(例如,指导、协作)

l  Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system) 

激励、激励和影响团队成员/利益相关者(例如,团队合同、社会合同、奖励制度)

l  Analyze team members and stakeholders’ influence 

分析团队成员和利益相关者的影响

l  Distinguish various options to lead various team members and stakeholders

区分领导不同团队成员和利益相关者的各种选择

 

Task 3 Support team performance  

任务3 支持团队绩效

l  Appraise team member performance against key performance indicators 

根据关键绩效指标评估团队成员绩效 

l  Support and recognize team member growth and development

支持和认可团队成员的成长和发展

l  Determine appropriate feedback approach 

确定适当的反馈方法 

l  Verify performance improvements

验证性能改进

 

Task 4 Empower team members and stakeholders

任务4 授权团队成员和利益相关者

l  Organize around team strengths 

围绕团队优势组织

l  Support team task accountability 

支持团队任务责任

l  Evaluate demonstration of task accountability 

评估任务责任的证明

l  Determine and bestow level(s) of decision-making authority

确定和授予决策权级别

 

Task 5 Ensure team members/stakeholders are adequately trained 

任务5 确保团队成员/利益相关者得到充分培训

l  Determine required competencies and elements of training 

确定所需的能力和培训要素

l  Determine training options based on training needs 

根据培训需求确定培训选项

l  Allocate resources for training 

分配培训资源

l  Measure training outcomes

衡量培训结果

 

Task 6 Build a team  

任务6建设团队

l  Appraise stakeholder skills  

评估利益相关者的技能

l  Deduce project resource requirements 

推断项目资源需求

l  Continuously assess and refresh team skills to meet project needs

不断评估和更新团队技能以满足项目需求

l  Maintain team and knowledge transfer

维护团队和知识转移

 

Task 7 Address and remove impediments, obstacles, and blockers for the team

任务7 解决并清除团队的障碍、障碍和拦阻物

l  Determine critical impediments, obstacles, and blockers for the team 

确定团队的关键障碍、障碍和拦阻器

l  Prioritize critical impediments, obstacles, and blockers for the team 

优先考虑团队的关键障碍、障碍和障碍物

l  Use network to implement solutions to remove impediments, obstacles, and blockers for the team 

利用网络实施解决方案,以消除团队的障碍、障碍和障碍物

l  Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

不断重新评估,以确保团队的障碍、障碍和拦阻物得到解决。

 

 

 

Task 8 Negotiate project agreements 

任务8 谈判项目协议

l  Analyze the bounds of the negotiations for agreement

分析协议谈判的界限

l  Assess priorities and determine ultimate objective(s) 

评估优先事项并确定最终目标

l  Verify objective(s) of the project agreement is met

验证项目协议的目标是否达到

l  Participate in agreement negotiations 

参与协议谈判

l  Determine a negotiation strategy

确定谈判策略

 

Task 9 Collaborate with stakeholders 

任务9 与利益相关者合作

l  Evaluate engagement needs for stakeholders 

评估利益相关者的参与需求

l  Optimize alignment between stakeholder needs, expectations, and project objectives

优化利益相关者需求、期望和项目目标之间的一致性

l  Build trust and influence stakeholders to accomplish project objectives

建立信任和影响利益相关者以实现项目目标

 

Task 10 Build shared understanding 

任务10 建立共同的理解

l  Break down situation to identify the root cause of a misunderstanding 

分解情况以确定误会的根本原因

l  Survey all necessary parties to reach consensus 

调查所有必要的各方以达成共识

l  Support outcome of parties' agreement 

支持双方协议的结果

l  Investigate potential misunderstandings

调查潜在的误解

 

Task 11 Engage and support virtual teams 

任务11 参与并支持虚拟团队

l  Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)

检查虚拟团队成员的需求(例如环境、地理、文化、全球等)

l  Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement 

调查虚拟团队成员参与的备选方案(例如,沟通工具、托管位置)

l  Implement options for virtual team member engagement 

实施虚拟团队成员参与的选项

l  Continually evaluate effectiveness of virtual team member engagement

持续评估虚拟团队成员参与的有效性

 

Task 12 Define team ground rules 

任务12 定义团队基本规则

l  Communicate organizational principles with team and external stakeholders

与团队和外部利益相关者沟通组织原则  

l  Establish an environment that fosters adherence to the ground rules

建立一个促进遵守基本规则的环境

l  Manage and rectify ground rule violations

管理和纠正违规行为

 

Task 13 Mentor relevant stakeholders 

任务13 指导相关利益相关者

l  Allocate the time to mentoring 

分配时间指导

l  Recognize and act on mentoring opportunities

认识到指导机会并采取行动

 

Task 14 Promote team performance through the application of emotional intelligence 任务14 通过运用情绪智力提高团队绩效

l  Assess behavior through the use of personality indicators 

通过使用个性指标评估行为

l  Analyze personality indicators and adjust to the emotional needs of key project stakeholders

分析个性指标,调整关键项目利益相关者的情感需求

 

Domain II Process—50% 第二部分:过程,占比50%

 

Task 1 Execute project with the urgency required to deliver business value

任务1以交付业务价值所需的紧迫性执行项目  

l  Assess opportunities to deliver value incrementally  

评估逐步实现价值的机会

l  Examine the business value throughout the project  

检查整个项目的商业价值

l  Support the team to subdivide project tasks as necessary to find the minimum viable product 

支持团队根据需要细分项目任务,以找到最低可行的产品

 

Task 2 Manage communications  

任务2 管理沟通

l  Analyze communication needs of all stakeholders 

分析所有利益相关者的沟通需求

l  Determine communication methods, channels, frequency, and level of detail for all stakeholders 

确定所有利益相关者的沟通方法、渠道、频率和详细程度

l  Communicate project information and updates effectively

有效沟通项目信息和更新

l  Confirm communication is understood and feedback is received

确认沟通理解并收到反馈

 

Task 3 Assess and manage risks  

任务3 评估和管理风险

l  Determine risk management options

确定风险管理选项

l  Iteratively assess and prioritize risks

反复评估和优先考虑风险

 

Task 4 Engage stakeholders  

任务4 吸引利益相关者

l  Analyze stakeholders (e.g., power interest grid, influence, impact) 

分析利益相关者(例如,权力兴趣矩阵、影响力、冲突)

l  Categorize stakeholders 

对利益相关者进行分类

l  Engage stakeholders by category 

按类别吸引利益相关者

l  Develop, execute, and validate a strategy for stakeholder engagement

制定、执行和验证利益相关者参与策略

 

Task 5 Plan and manage budget and resources 

任务5 计划和管理预算和资源

l  Estimate budgetary needs based on the scope of the project and lessons learned from past projects  

根据项目范围和以往项目的经验教训,估计预算需求

l  Anticipate future budget challenges 

预测未来的预算挑战

l  Monitor budget variations and work with governance process to adjust as necessary

监控预算变化,并与治理流程合作,根据需要进行调整

l  Plan and manage resources

计划和管理资源

Task 6 Plan and manage schedule

任务6 计划和管理日程

l  Estimate project tasks (milestones, dependencies, story points) 

估计项目任务(里程碑、相关性、故事点)

l  Utilize benchmarks and historical data 

利用基准和历史数据

l  Prepare schedule based on methodology

根据方法制定时间表

l  Measure ongoing progress based on methodology 

根据方法衡量正在进行的进展

l  Modify schedule, as needed, based on methodology

根据需要,根据方法修改时间表

l  Coordinate with other projects and other operations

与其他项目和其他业务协调

 

Task 7 Plan and manage quality of products/deliverables 

任务7 计划和管理产品/交付物的质量

l  Determine quality standard required for project deliverables

确定项目交付物所需的质量标准

l  Recommend options for improvement based on quality gaps 

根据质量差距推荐改进方案

l  Continually survey project deliverable quality

持续调查项目可交付成果质量

 

Task 8 Plan and manage scope  

任务8 计划和管理范围

l  Determine and prioritize requirements 

确定需求并确定其优先级

l  Break down scope (e.g., WBS, backlog) 

分解范围(例如,工作分解结构、积压工作)

l  Monitor and validate scope

监视和验证范围

 

Task 9 Integrate project planning activities 

任务9 整合项目规划活动

l  Consolidate the project/phase plans 

合并项目/阶段计划

l  Assess consolidated project plans for dependencies, gaps, and continued business value

评估合并项目计划的依赖性、差距和持续业务价值

l  Analyze the data collected

分析收集的数据

l  Collect and analyze data to make informed project decisions 

收集和分析数据,做出明智的项目决策

l  Determine critical information requirements

确定关键信息需求

 

Task 10 Manage project changes  

任务10 管理项目变更

l  Anticipate and embrace the need for change (e.g., follow change management practices)

预测并接受变更需求(例如,遵循变更管理实践)

l  Determine strategy to handle change 

确定应对变化的策略

l  Execute change management strategy according to the methodology 

根据方法执行变更管理策略

l  Determine a change response to move the project forward

确定变更响应以推进项目

 

Task 11 Plan and manage procurement 

任务11 计划和管理采购

l  Define resource requirements and needs 

定义资源需求和需求

l  Communicate resource requirements 

沟通资源需求

l  Manage suppliers/contracts 

管理供应商/合同

l  Plan and manage procurement strategy

计划和管理采购策略

l  Develop a delivery solution

开发交付解决方案

 

Task 12 Manage project artifacts 

任务12 管理项目工件

l  Determine the requirements (what, when, where, who, etc.) for managing the project artifacts 

确定管理项目工件的要求(什么、何时、何地、谁等)

l  Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders 

验证项目信息是否保持最新(即版本控制),并可供所有利益相关者访问

l  Continually assess the effectiveness of the management of the project artifacts

持续评估项目工件管理的有效性

 

Task 13 Determine appropriate project methodology/methods and practices 

任务13 确定适当的项目方法/方法和实践

l  Assess project needs, complexity, and magnitude  

评估项目需求、复杂性和规模

l  Recommend project execution strategy (e.g., contracting, finance) 

建议项目执行策略(例如,承包、融资)

l  Recommend a project methodology/approach (i.e., predictive, agile, hybrid)

建议项目方法/方法(即预测、敏捷、混合)

l  Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)

在整个项目生命周期中使用迭代、增量实践(例如,经验教训、利益相关者参与、风险)

 

Task 14 Establish project governance structure 

任务14 建立项目治理结构

l  Determine appropriate governance for a project (e.g., replicate organizational governance)

为项目确定适当的治理(例如,复制组织治理)

l  Define escalation paths and thresholds Task 15 Manage project issues

定义升级路径和阈值任务15管理项目问题 

l  Recognize when a risk becomes an issue 

识别风险何时成为问题

l  Attack the issue with the optimal action to achieve project success 

以最佳行动解决问题,以取得项目成功

l  Collaborate with relevant stakeholders on the approach to resolve the issues

与相关利益相关者合作解决问题的方法

 

Task 16 Ensure knowledge transfer for project continuity  

任务16 确保项目连续性的知识转移

l  Discuss project responsibilities within team 

讨论团队内的项目责任

l  Outline expectations for working environment

概述对工作环境的期望

l  Confirm approach for knowledge transfers 

确认知识转移方法

 

Task 17 Plan and manage project/phase closure or transitions 

任务17 计划和管理项目/阶段结束或过渡

l  Determine criteria to successfully close the project or phase 

确定成功关闭项目或阶段的标准

l  Validate readiness for transition (e.g., to operations team or next phase) 

验证是否准备好过渡(例如,向运营团队或下一阶段过渡)

l  Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)  

结束项目或阶段的活动(例如,总结经验教训、回顾、采购、财务、资源)

 

Domain III Business Environment—8%  第三部分:商业环境 占比8%

 

Task 1 Plan and manage project compliance 

任务1 计划和管理项目合规性

l  Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)  

确认项目合规性要求(如安全、健康和安全、法规合规性)

l  Classify compliance categories  

分类合规类别

l  Determine potential threats to compliance 

确定对合规性的潜在威胁

l  Use methods to support compliance

使用方法支持合规性

l  Analyze the consequences of noncompliance   

分析不符合的后果

l  Determine necessary approach and action to address compliance needs  (e.g., risk, legal) 

确定解决合规性需求(如风险、法律)的必要方法和行动

l  Measure the extent to which the project is in compliance 

衡量项目符合程度

 

Task 2 Evaluate and deliver project benefits and value 

任务2 评估和交付项目利益和价值

l  Investigate that benefits are identified 

调查利益是否得到确认

l  Document agreement on ownership for ongoing benefit realization

记录有关持续收益实现所有权的协议  

l  Verify measurement system is in place to track benefits 

验证测量系统是否到位,以跟踪效益

l  Evaluate delivery options to demonstrate value

评估交付选项以证明价值 

l  Appraise stakeholders of value gain progress

评估价值获得进展的利益相关者

 

Task 3 Evaluate and address external business environment changes for impact on scope  

任务3 评估和处理外部业务环境变化对范围的影响

l  Survey changes to external business environment (e.g., regulations, technology, geopolitical, market) 

调查外部商业环境的变化(如法规、技术、地缘政治、市场等)

l  Assess and prioritize impact on project scope/backlog based on changes in external business environment 

根据外部业务环境的变化,评估和优先考虑对项目范围/积压工作的影响

l  Recommend options for scope/backlog changes (e.g., schedule, cost changes) 

建议范围/积压工作变更的选项(如进度、成本变更)

l  Continually review external business environment for impacts on project scope/backlog

持续审查外部业务环境对项目范围/积压工作的影响

 

Task 4 Support organizational change

任务4 支持组织变革

l  Assess organizational culture  

评估组织文化

l  Evaluate impact of organizational change to project and determine required actions

评估组织变革对项目的影响并确定所需的行动

l  Evaluate impact of the project to the organization and determine required actions

评估项目对组织的影响并确定所需的行动


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